Refunds are not applicable for digital products except if the product:
- The product is not functional.
- Product description/demo is not the product you purchase.
- Support does not answer your tickets in 48h.
Refunds requests from the following situations are also refused:
- You find another item and you don't want to use our product anymore.
- You refuse to provide access to your server to be able to check and fix the issue.
Refunds disputes will be processed within 7 business days from the moment you request.
- Refund Processing fee: 20%
- No refunds for account cancellation.